I have used Pristine Carpet Care over a 12 year period for a variety of tasks, from carpet maintenance to restoration. Pristine have provided a consistent and high level of service throughout that time. Its Company Directors have a hands on approach to business, and a commitment to maintaining best practice through using the most effective equipment on the market. I would have no hesitation in recommending Pristine Services for a variety of commercial and domestic projects
Peter PaccaganCranbourne Golf Club
Dear Foti,I would like to take this opportunity to thank you and your team for their continual professionalism over the last two years.
Your staff at Pristine Carpets consistently delivers a high standard of cleaning and nothing is ever too small of a task to handle. The high caliber of our rugs and furniture are always looking their best once you have finished working on them and I very much appreciate the attention to detail you deliver.
Thank you once again and I look forward to working with you again in the near future.
Phillip NikolitsisHouse Manager
Foti and his team at ‘Pristine’ have been our preferred carpet restoration firm for more than 15 years now, and shaving operated in the field of flood and storm restoration work for almost 30 years, I have yet to come across a firm , not only of their expertise but one that offers punctual, efficient service all year round and I thoroughly recommend them to anyone requiring their assistance.
Peter LynchLynch Scott Building Service
After discovering our 15th-floor apartment had accidentally flooded, I contacted Pristine Carpet Care. Once we'd swept most of the 2cm of standing water into the bathroom, Foti offered to lend us carpet dryers.
I'd already hired a carpet cleaner from Bunnings and emptied its 4L tank 25–30 times. Once the carpet had stopped squishing underfoot, I went to pick up the dryers. Foti showed me how to use them, and I headed straight home to set them up. Within 18 hours of discovering the flood, the carpets were dry and the master bedroom was reassembled and ready for a well-deserved sleep.
Thank you, Foti, for being so helpful at a very stressful time for us and our downstairs neighbours. ⭐⭐⭐⭐⭐
My new home had been sitting empty for a few months before I moved in, and although the carpets had been cleaned after the previous owner moved out, they had developed a musty smell that I wanted to have removed.
Foti was an absolute pleasure to deal with from start to finish—friendly, professional, and a true expert in this field. The difference is incredible!
The musty smell has completely disappeared, the carpets look so much cleaner, and the whole home smells fresh and beautiful. It's made such a difference and has made my home feel truly ready for move-in.
I love supporting local businesses, especially when the service is this exceptional and I won't be going anywhere else for my carpets in the future.
Thanks so much, Foti, for the fantastic job and for helping make my new home feel fresh, clean, and welcoming. Highly recommend!!
This is a big thank you. I want to be writing an amazing review for Pristine. People need to know how great you are.
Foti, thank you. Bruce works so well. He’s extraordinary.
I was about to write to Bruce to thank him but thought it’s better to write to you both as it’s best the boss knows how happy the client is with the staff 🙂 and I’m posting this as your other potential clients can benefit too.
Pristine has done great jobs for me many times before but because the last 12 hours approx of cleaning have been done in my home, this was the first time that I was there to see just how well Bruce works. He did all jobs requested, and as well, on the way and as he exited, of his own volition, he did a few more small things .. how very diligent and thoughtful of him…
… plus he checked and further spot cleaned what he had already cleaned here the other day - in his first four hours here - very professional of him.
He takes pride in his work and he has every reason to feel proud. He’s exceptional.
On top of everything else, Bruce, as you worked hard and at speed, you gave me very good tips on how to address various other issues you could spot. You have a very broad knowledge about homes maintenance and are generous about imparting it, all the while working hard.
I’ll repeat this in other words because you deserve the accolades. You chat amiably giving good advice, but you do not stop the actual work, and you worked hard all day long, for 8 hours, despite invites to rest and have a drink and a snack. You’re gracious in accepting a bit of hospitality but you give it moments only. It’s very respectful of you.
As if that was not already enough, the energy with which you worked and talked, inspired me to keep a cracking pace myself 😂 as I tidied at one end or other of the house all day too! A lot got achieved 🙂
You should see the photos for before and after. I tried posting and couldn’t. I might try again shortly.
Such a satisfying improvement.
In 8 hours Bruce cleaned 18 of these leather segments of couch plus 3 foam mattresses and a bed head, none of which had been cleaned in 15-20 years!
🌟You’re truly amazing Bruce🌟
🌟Thank you Foti and Bruce🌟
Bruce managed to remove about 99% of the paint stains, and now my couch looks almost brand new. The best part? The service was incredibly affordable, especially considering the quality of work and the stellar customer care. Bruce was friendly, efficient, and clearly knew his stuff. If you’re dealing with a mess that feels hopeless, I can’t recommend Pristine Service Group—and Bruce in particular—highly enough.
Definitely recommended.
I had Foti & Bruce make my carpets & sofa feel & look like new again, it had been a few years since they looked so good & felt so clean.
I have used many carpet services over many years & have always been so disappointed or ripped off… but now at last Pristine are my go to…. always!.
From the start to the finish, friendly professional service from presentation, vans & equipement, quality all the way.